Ibex

Job Description: • Timely preparation of rates and quotes for customers and overseas agents. • Collaborate and build relationships with customers to strengthen service competitiveness • Communicate timely correspondence back to customers, track and resolving any issues regarding product. Skills & Abilities: • Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”. • Ability to work in a blended operations and customer development role • Self-motivated, assertive, and respond to brand metrics. • Manages complex transactional or emotional customer situations promptly and professionally. • Ability to multi-task in a fast paced environment with rapidly changing priorities • Contributes to building a positive team spirit and puts success of team above their own interests. • If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion. Perks: • Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus • Send us your CVs on: careers.pk@ibex.co Website http://www.ibex.co/pakistan yes -- OK for recruiters to contact this job advertiser. yes -- Phone calls about this job are ok. no -- Reposting this message elsewhere is NOT OK. Telecommuting is ok.

Key Responsibilities: • Interact with customers to provide and process information in response to inquiries, concerns and requests about products and/or services. • Collaborate and build relationships with customers to strengthen service competitiveness • Communicate timely back to customers, track and resolve any issues regarding the service • Contribute to customer development role • Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score Job Specification: • O Levels/Matric or above • Age limit: 18-45 • Excellent command over English, with good American or Neutral accent • Excellent communication (Listening, Speaking & Writing) • Proficiency with MS Office particularly MS Excel • Flexibility & Adaptability • Customer-centric attitude • Emotional Intelligence and Critical Thinking • Self-motivated, assertive and responsive Send us your CV at careers.pk@ibex.co Email Subject: Customer Support Specialist - International Website https://www.ibex.co/pakistan no -- Principals only. Recruiters, please don’t contact this job advertiser. no -- Please, no phone calls about this job! no -- Reposting this message elsewhere is NOT OK.

Job Overview: Location: Karachi Salary: Up to PKR 40,000 Working Hours: 9 Job Shift: Morning & Evening Key Responsibilities: • Complete day-to-day image processing tasks • Contribute to team effort by accomplishing related results as needed • Edit images that identify a product according to the provided guidelines • Incorporate changes recommended into the final image • Review and proofread images before further processing • Use the appropriate colors, compositions, sizes etc. for each image Job Specification: • Intermediate or above • Excellent command in Adobe Photoshop & Lightroom • A keen eye for aesthetics and details • Ability to work methodically and meet deadlines Perks & Benefits: • Medical Insurance • Permanent Employment Status • PF & Overtime provided • Internal Job Posting • Annual Leaves • Leaves Encashment • Referral Bonus Send us your CV at careers.pk@ibex.co Email Subject: Image Editor

Job Title: Customer Support Specialist – International Job Overview: Responsible for acting as a liaison between our customer and the respective client. Provides assistance to the customers with their questions, issues, new orders, service delivery requirements, billing, and any other query. Location: Karachi, Lahore & Islamabad Salary: Up to PKR 55,000 Working Hours: 9 Job Shift: Rotational Key Responsibilities: • Interact with customers to provide and process information in response to inquiries, concerns and requests about products and/or services. • Collaborate and build relationships with customers to strengthen service competitiveness • Communicate timely back to customers, track and resolve any issues regarding the service • Contribute to customer development role • Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score Job Specification: • O Levels/Matric or above • Age limit: 18-45 • Excellent command over English, with good American or Neutral accent • Excellent communication (Listening, Speaking & Writing) • Proficiency with MS Office particularly MS Excel • Flexibility & Adaptability • Customer-centric attitude • Emotional Intelligence and Critical Thinking • Self-motivated, assertive and responsive Perks & Benefits: • Medical Insurance • Permanent Employment Status • Provident Fund • Internal Job Opportunities • Annual Leaves • Leaves Encashment • Referral Bonus • Company Pick & Drop Send us your CV at careers.pk@ibex.co Email Subject: Customer Support Specialist - International no -- Principals only. Recruiters, please don’t contact this job advertiser. no -- Please, no phone calls about this job! no -- Reposting this message elsewhere is NOT OK.

Job Overview: An Inbound Sales Specialist plays an important in achieving our ambitious customer acquisition and revenue growth objectives. S/he is comfortable receiving a healthy number of calls per day, generating interest, qualifying prospects, closing sales and ensuring monthly sales conversion benchmark. Location: Karachi Salary: PKR 55,000 + Unlimited Commission Working Hours: 9 Job Shift: Evening/Night Key Responsibilities: • Receive/Cater inbound calls to promote and sell the product/ service. • Correspond with customers, track and resolving any issues regarding product/service. • Ensure customer follow-up all the time • Handle customer needs and requirements • Respond and resolve customer inquiries • Identify Rapport Building Opportunities • Ensure monthly sales conversion benchmark • Being alert to upselling opportunity Job Specification: • O Levels/Matric or above • Age limit: 18-45 • Excellent command over English • Excellent communication • Sales flare • Flexibility • Adaptability Perks & Benefits: • Medical Insurance • Permanent Employment Status • Provident Fund • Internal Job Opportunities • Annual Leaves • Leaves Encashment • Referral Bonus • Company Pick & Drop Send us your CV at careers.pk@ibex.co Email Subject: Inbound Sales Specialist no -- Principals only. Recruiters, please don’t contact this job advertiser. no -- Please, no phone calls about this job! no -- Reposting this message elsewhere is NOT OK.