Emotional intelligence

Job Title: Customer Support Specialist – International Job Overview: Responsible for acting as a liaison between our customer and the respective client. Provides assistance to the customers with their questions, issues, new orders, service delivery requirements, billing, and any other query. Location: Karachi, Lahore & Islamabad Salary: Up to PKR 55,000 Working Hours: 9 Job Shift: Rotational Key Responsibilities: • Interact with customers to provide and process information in response to inquiries, concerns and requests about products and/or services. • Collaborate and build relationships with customers to strengthen service competitiveness • Communicate timely back to customers, track and resolve any issues regarding the service • Contribute to customer development role • Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score Job Specification: • O Levels/Matric or above • Age limit: 18-45 • Excellent command over English, with good American or Neutral accent • Excellent communication (Listening, Speaking & Writing) • Proficiency with MS Office particularly MS Excel • Flexibility & Adaptability • Customer-centric attitude • Emotional Intelligence and Critical Thinking • Self-motivated, assertive and responsive Perks & Benefits: • Medical Insurance • Permanent Employment Status • Provident Fund • Internal Job Opportunities • Annual Leaves • Leaves Encashment • Referral Bonus • Company Pick & Drop Send us your CV at careers.pk@ibex.co Email Subject: Customer Support Specialist - International no -- Principals only. Recruiters, please don’t contact this job advertiser. no -- Please, no phone calls about this job! no -- Reposting this message elsewhere is NOT OK.

Key Responsibilities: • Interact with customers to provide and process information in response to inquiries, concerns and requests about products and/or services. • Collaborate and build relationships with customers to strengthen service competitiveness • Communicate timely back to customers, track and resolve any issues regarding the service • Contribute to customer development role • Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score Job Specification: • O Levels/Matric or above • Age limit: 18-45 • Excellent command over English, with good American or Neutral accent • Excellent communication (Listening, Speaking & Writing) • Proficiency with MS Office particularly MS Excel • Flexibility & Adaptability • Customer-centric attitude • Emotional Intelligence and Critical Thinking • Self-motivated, assertive and responsive Send us your CV at careers.pk@ibex.co Email Subject: Customer Support Specialist - International Website https://www.ibex.co/pakistan no -- Principals only. Recruiters, please don’t contact this job advertiser. no -- Please, no phone calls about this job! no -- Reposting this message elsewhere is NOT OK.

ICTE International College of Technical Education. Head Office : Office # 27, Second Floor, Maryam Shadi Hall Plaza (Airies Plaza), Shamsabad, Murree Road, Rawalpindi, Pakistan 46000. Email : info@icollegete.com Contact : 051-8736681, 0311-5193625, 0092-335-4176949 A course in HRM can help you develop a strategic approach to recruitment, training, analysis, and every other intricacy of HR. Moreover, you'll gain exposure to the design, process, and execution of such strategies in a global scenario, so that's another one of the benefits of studying human resource management.Students learn about employee relations, including how to lead negotiations, manage grievances, deal with strikes and lockouts, and stay within the bounds of the law when working with unions, employees, managers, and government officials.This course provides an overview of human resource management in today’s organizations. It examines strategic planning for an organization and the role of the Human Resources (HR) department in its strategic plans. The course defines human resource management and human capital and describes how human resource management and employees can be core competencies for organizations. Strategic challenges will be discussed regarding managing a talent surplus, legal considerations for workforce reductions, and managing a talent shortage. Additionally, the development and use of human resource metrics are explored, and specific strategic HR effectiveness tools such as benchmarking, the balanced scorecard, return on investment (ROI), and HR audits are discussed.This course addresses sourcing, recruiting, and selecting high-quality talent and placement of the right talent with the correct qualifications for jobs in an organization. The course starts by defining recruiting and its importance to an organization. The second section examines factors that affect strategic decisions about recruiting, such as assigning responsibility for carrying out recruiting, establishing the employment brand, determining the optimal mix of core and flexible workers, and considering diversity. The final section describes how to evaluate an organization’s recruiting success, the predictors to use when selecting applicants, the steps of the selection process, and different types of selection testing. Lastly, the emerging challenges and best practices involved in the selection process are reviewed.The course will provide an overview of current and historic legislation impacting the Human Resource function in the workplace. Laws, regulations, and cases will be examined as it pertains to employment practices in the complete employee life cycle. Participants will learn about the growth of the labor movement in the US, union and management relations, state and federal labor legislation, collective bargaining, and grievances.This course allows participants to gain effective coaching skills, including communication, building relationships, establishing credibility, gaining trust, and demonstrating empathy. Participants will explore the components of Emotional Intelligence and how best to utilize results in coaching and mentoring situations. Participants will also examine common coaching mistakes and identify how to avoid repeating those mistakes. Lastly, participants will learn what makes an inspirational leader and how to multiply competencies in others. Learning outcomes On successful completion of the course students will be able to: 1. Define strategic HRM 2. Analyse human resource planning and forecasting techniques 3. Investigate and interpret the key procedures in recruitment and selection 4. Create employee performance management and rewards systems 5. Describe and analyse training and development 6. Illustrate the essential features of a human resource information system 7. Analyse and evaluate significant contemporary issues in human resource management including HRM's contribution to organisational performance 8. Apply and communicate the appropriate theoretical models in HRM discussions 9. Employ self analysis to evaluate and reflect upon personal academic outcomes and apply it to affect improvement. 1https://classads.pk/human-resource-management-course-in-lahore/ 2https://knotship.com/verify/post/phone 3https://sellfree.pk/ad/human-resource-management-course-in-sialkot/ 4https://baichday.com.pk/human-resource-management-course-in-sargodha/ 5http://www.pkbuysell.com/+Human+Resource+Management+course+in+Sahiwal-8796591.html 6https://pk.postadverts.com/create/finish

Solution for Parents Child with iQ Skills Deficiencies ! Most Respected viewers' If you are a parent & unclear if ur child has learning difficulties, we recommend that you may call us to help you out and enable your beloved Child to Learn. It will help u understand if ur child has Learning Difficulties & which professionals' help you should seek. iQ Skills / Studies Base Deficiencies & Learning Difficulties & Disabilities in Children may be some of you have observed that sometimes there are apparently inexplicable blocks to learning which prevent intelligent children from reaching their potential in the classroom. The blockages can be so difficult to pinpoint that no-one is aware of the real problem. Consequently, the frustrated & withdrawn behavior which results is often blamed as the cause of the problem. And many times, the finger is pointed directly at ‘poor parenting’. The end result though, is that up to 20% of children are not achieving the academic results that their intelligence indicates they should be capable of achieving. What is Learning Disabilities ? The initials, ‘LD’ are used for brevity and stand for the term ‘Learning Difficulties’ or 'Learning Disabilities' The group of people with this problem are also referred to as having ‘specific learning disabilities’ a more correct term, because it also infers neurological disorganization. Learning Disabilities have been defined as a problem in the acquiring of developmental skills, academic achievement, social adjustment and secondarily emotional growth & development as a result of perceptual & linguistic processing deficits. Concepts in learning disabilities: Selected writings The term LD does not include children who are not learning because of emotional problems, sickness or poor teaching. Among a number of other terms used to describe the problem are minimal brain dysfunction, dyslexia, and attention deficit syndrome. Move to Learn chooses the term ‘Learning Difficulties’ to reflect the belief that the difficulties can be largely overcome. We use a learning process as a pyramid, for such children with basic skills being laid down at ground level & skills of increasing complexity being laid down as each successive layer is added. Learning difficulties are seen as misshapen stones which distort the structure of the whole pyramid, each stone affecting not only the stones next door to them but also those in the layers above’ By far the majority of children presenting with LD have problems in the area of integration. Complex tasks such as reading, writing and mathematics require quite sophisticated integrated neurological and physical activity and if a child is immature in this area, sophisticated activities will be stressful and slow at best. Close links have also been identified between the inhibition of primitive reflexes & the attainment of gross-motor milestones. Primitive reflexes play a crucial role in infant and pre-natal survival, but should be inhibited as a child moves through normal child development. If this doesn’t happen, they can seriously impact on academic learning. Needy may contact for Home Tutor & Disable children Studies Base Skills Recovery at 342 3/7 2/5- 1/2/9 Sir Akhtar Hayat Regards from' Oxfordcadets' Institute for Slow learning & Disables children with iQ skills deficiencies Main J Block Firdos Market Gulberg iii Lahore ! Whatsap 333/4/6/3//3/9/9/0 skype oxfordcadets

We know that the preschool years are a vital time in child�s development. A lifelong love of learning, a strong self-image, a desire to explore and not fear failure and a connection to others, is only a sampling of the traits that develop in the preschool years. At Alifya Early Years, we understand that everything we do or don�t do affects children. We also understand that school readiness means preparing your child not only academically, but also socially and emotionally. We do know that early childhood is a critical time to awaken any child�s intelligence. Musical and artistic abilities need to be nurtured as do problem-solving and interpersonal skills. Your child will delight in our carefully crafted Learning Zones that utilized age-appropriate activities and �play with a purpose� to strengthen and enhance each intelligence. We are dedicated on identifying the seven areas of learning; � personal, social and emotional development � communication, language and literacy � physical development � literacy � mathematical development � knowledge and understanding of the world � creative development and working diligently to achieve our goal. Visit out Face book page : https://www.facebook.com/alifyaearlyyears