CONTACT CENTER SPECIALIST IN KARACHI

Job Description: • Timely preparation of rates and quotes for customers and overseas agents. • Collaborate and build relationships with customers to strengthen service competitiveness • Communicate timely correspondence back to customers, track and resolving any issues regarding product. Skills & Abilities: • Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”. • Ability to work in a blended operations and customer development role • Self-motivated, assertive, and respond to brand metrics. • Manages complex transactional or emotional customer situations promptly and professionally. • Ability to multi-task in a fast paced environment with rapidly changing priorities • Contributes to building a positive team spirit and puts success of team above their own interests. • If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion. Perks: • Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus • Send us your CVs on: careers.pk@ibex.co Website http://www.ibex.co/pakistan yes -- OK for recruiters to contact this job advertiser. yes -- Phone calls about this job are ok. no -- Reposting this message elsewhere is NOT OK. Telecommuting is ok.